Return Policy

All HomBuy products are custom made-to-order through our print-on-demand partner. Each item is uniquely produced once your order is placed, which means we are unable to accept returns or exchanges for the following reasons:

• Wrong size selected at checkout
• Wrong color selected at checkout
• Change of mind after order is placed

Please review your order carefully before completing your purchase.

If your item arrives damaged or has a manufacturing defect, we will make it right. Simply contact us within 30 days of delivery with:

• Your order number
• A clear photo of the damaged or defective item

We will offer a free reprint or full refund at no extra cost to you. You do not need to return the damaged product.

If your order is returned to us due to an unsuccessful delivery (incorrect address, unclaimed package, etc.), you may qualify for:

• A reprint with an additional shipping charge
• A partial refund

Please ensure your shipping address is accurate at checkout.

For direct-to-garment (DTG) printed products, there is an industry-standard tolerance of 0.5 inches for print placement. Minor variations in print position are a normal part of the DTG printing process and will not be considered defects.

To report a damaged or defective item, email us at support@hombuy.com with your order number and photo. We will respond within 1–2 business days.